The Help Desk suggests using the BCC field to ensure no one accidentally does a “Reply All” to messages sent to distribution lists. Enter the distribution list’s address in the BCC field instead of the TO field of your email. Then, even if someone accidentally, or purposely, clicks the “Reply All” button, the message will only go the original message’s sender.
Email attachments are limited to 50MB total
While most account holders are able to log in for the first time without issue, some do run occasionally into a problem. If you have any issues with your first login, please take the following troubleshooting steps. These are the same steps we will walk you through if you call the Help Desk for assistance. If you're still unable to login, give us a call or stop by, and let us know what you found while completing these steps.
Basic email troubleshooting
Newly Admitted or Transferring Student?
Has it been at least 72-hours since you were accepted? If not, you should check back again in a day or two.
Transfer and "Change of Campus" Students may also run into issues if they were not properly released from their previous campus before being accepted by the USC Aiken Office of Admissions. Even if you only took college credit courses in high school, the system may still treat you as a "change of campus" student. Please call your old Admissions Office to ensure you were properly released. Then contact the USC Aiken Office of Admissions at 803-641-3366. Explain the issue you're having to them and let them know the Help Desk has asked you to check that you are properly accepted after a transfer. Once this is completed, please try the steps above again.
Still can't get in?
If you are still unable to log into email after completing all of the steps above, please contact the Help Desk with any issues you've found during troubleshooting.
Having this information will allow us to quickly assist you in resolving the issue. We may be able to help you directly ourselves, or we may get this information from you to work with our counterparts in Columbia to resolve the issue.
To log into your email account, simply click the Email link at the bottom of the USC Aiken website, or go to: https://portal.microsoftonline.com
You'll then be taken directly to your Inbox and can begin using email.
Connecting a mobile device to your USCA Email account is fairly simple. We've included basic instructions below. If you run into any issues, please bring your device to the Help Desk. We're happy to walk through the setup process with you.
Setup an iOS device
Setup an Android device
Setup for Windows Phone
Help for Issues
If you run into any issues setting up your device, you may want to check Microsoft's help site for instructions specific to your device. You'll find those on the Office Web App Help page.