Technology at USCA...

Campus technology at USC Aiken is maintained by the staff of the Computer Services Division.  We currently have a full-time staff of 19 and 7-13 student workers.

Most people just call us CSD.  Our administrative offices are in Suite 236 of the Admin/Penland building.  We also have office space and equipment located all across campus, but as a student the only part of CSD you'll likely ever need to visit is the Computer Services Help Desk.

This website should be your first point of contact with the Help Desk.  It includes answers to the most frequent questions from students, faculty and staff.  If you can't find it here, feel free to contact us or stop by for assistance.

[ Be sure to Setup Usernames and Passwords as soon as possible ]


Important Information for New and Returning Students

Windows 7 not supported after January 20th, 2020!

Windows 7 will not be allowed to connect to the campus network after January 20th, 2020!  Microsoft ends support for Windows 7 on January 20th, 2020.  This means that Windows 7 will no longer receive security updates from Microsoft.  As a result, state policy requires us to block Windows 7 from connecting to the campus network on 01/20/2020.  Windows XP and Windows Vista are already blocked on the campus network due to lack of support from Microsoft.

5 GHz wireless adapters recommended for use in residence halls.

5 GHz wireless adapters are highly recommended in residence halls and work best across the rest of campus offering a greatly improved connection.  If you're buying a new computer or wireless adapter be sure it supports connecting to wi-fi at 5GHz (your sales person should be able to assist you with this).  5GHz adapters offer a much more stable connection resulting in vastly improved performance on the campus Wi-Fi over older 2.4GHz adapter connections. Residence halls at USCA will be exclusively 5GHz by Fall of 2015. Most laptops and devices purchased in the last 5 years will already be able to use this new technology.  Devices which don't will need a USB wi-fi adapter to connect to the 5GHz Wi-Fi.

Appointments available all year.

Appointments available all year...including throughout the summer!  Instead of waiting until classes start, stop by any time for assistance!  To ensure someone will be here to help you quickly be sure to call or email for an appointment.  We'll sit down with you in the lab or one of our offices, walk you through setup of all your accounts and devices, and answer any questions you might have about technology on campus.

Housing residents get a FREE Ethernet cable the Help Desk.

FREE Ethernet cables are available to all housing residents.  Have a bad Wi-Fi connection in your room?  Bring your device by the Help Desk...it could be something easy to correct.  If we can't fix it, you can opt to go wired instead.  Just request your free Ethernet cable.  Only one cable per housing resident with current USCA ID card.

Wireless printing not allowed on campus.

Wireless printers have proven to be the #1 cause of students dropping Wi-Fi connections in housing. Wireless printers are no longer allowed on campus because a printer's wireless connection interferes with secure networks causing those in surrounding areas to be kicked off Wi-Fi.  If you plan to bring a printer to campus, any wireless features must be disabled and a USB cable used instead to connect to your computer. The Help Desk can help you find instructions for disabling wireless on your printer. 

PacerStudent network gives students their own 250Mb/s secure network.

Students have their own secure 250Mb/s network called PacerStudent.  You should not connect to PacerNet, PacerGuest or any other campus network.  Student owned devices which accidentally connect to another network will need to be switched over to the PacerStudent connection.  PacerGuest is not secure and using it puts your devices at risk.  PacerNet is optimized for connections to administrative and staff systems, meaning you'll get less bandwidth for sites like my.usca, Blackboard, Facebook, YouTube, gaming, etc. 

[ Bringing your computer? Get Ready for Campus Technology explains how to use it on campus ]


8am - 8pm Monday -Thursday
8am - 5pm Friday
Closed Saturday - Sunday
Closed Campus Holidays


The Help Desk is located in B&E Suite 238
803-641-3391 from non-campus phones
x4357 from campus phones
help@usca.edu

After-Hours Outage Reporting
Call or Text 803-265-5266