Additional information on USC University Services Accounts and USC Aiken Campus Accounts and how to manage each can be found in the FAQs listed below.

If you need additional assistance, please contact the USC Aiken Help Desk by email at: This email address is being protected from spambots. You need JavaScript enabled to view it., by campus phone at: 4357 or by non-campus phone at: 803-641-3391.  You can also stop by the Help Desk for assistance at any time.

New Accounts/Account Claiming

Account Claiming - Student Applicants

https://scprod.service-now.com/kb_view.do?sysparm_article=KB0011142


Account Claiming – Admitted Student

https://scprod.service-now.com/kb_view.do?sysparm_article=KB0011173


Account Claiming – New Hires

https://scprod.service-now.com/kb_view.do?sysparm_article=KB0011175


Existing Accounts/Account Management

Account Management Menu

https://scprod.service-now.com/kb_view.do?sysparm_article=KB0011208 


Account Management for Applicants

https://scprod.service-now.com/kb_view.do?sysparm_article=KB0011143


Account Management for Employees & Admitted Students

https://scprod.service-now.com/kb_view.do?sysparm_article=KB0011144


Forgot Password

https://scprod.service-now.com/kb_view.do?sysparm_article=KB0011176 


Forgot ID’s

https://scprod.service-now.com/kb_view.do?sysparm_article=KB0011172


Account Reclaiming: 

https://scprod.service-now.com/kb_view.do?sysparm_article=KB0011145


Additional Info on Specific Accounts

DUO Multifactor Authentication (MFA): 

https://www.usca.edu/help-desk/mfa/


Pacer Account:

FAQ Available soon


Blackboard

FAQ Available soon