Update for Faculty and Staff

Dear Faculty and Staff –

Thank you for your understanding and flexibility as we navigate this unprecedented situation caused by COVID-19 concerns.

In the face of this national emergency, we are making decisions based on these core principles:

  1. To protect the health, safety and welfare of our students, faculty, staff and guests
  2. To limit the spread and mitigate the effects of COVID-19 through social distancing
  3. To maintain excellence in all our academic programs.
  4. To provide students every opportunity to successfully complete the spring semester

Regardless of the method of delivery, each member of the campus community will continue to work toward the graduation of our seniors and the success of all of our students. During this period of modified operations, we will continue to provide appropriate student support, providing them every opportunity to successfully complete the spring semester.

The university is implementing proactive steps to ensure the health and well-being of our students, faculty, and staff. As advised by the CDC, we are implementing social-distancing measures. Last weekend, we conducted a campus-wide deep clean, using a hospital-grade disinfectant in all buildings. We will continue this practice periodically at least until the end of the month. To facilitate this effort, please ensure all surfaces, including desks and tables, are clear.

By extending spring break and deciding to provide instruction remotely until April 5, we are hoping that those who may have traveled to areas where COVID-19 cases are present, have been exposed to the coronavirus, or who have exhibited any symptoms – including the common cold – will take this time to take prudent measures to limit the spread of any germs.

It is our hope that we return to normal operations in April. Until that time, please use the extended break to prepare for the temporary measures of teaching remotely and providing appropriate services to support student success. In the short term, all instruction will take place remotely March 23 – April 5. Any course that was already designated as online will continue without interruption, including those that were scheduled to start today, Monday, March 16.

During this period, the university has modified operations so that we can continue to provide critical services and support to ensure students successfully complete the semester. To the greatest extent possible, we will operate virtually, meaning that email and phone calls will be the preferred method of communication and interaction. The university's QUICK LIST indicates how you can contact the offices and service representatives you may need. You can find it at: https://www.usca.edu/about/directories/quick-list/file .

While this modified approach is not ideal, we expect active, interactive instruction will continue through remote delivery of material. Instead of classes meeting in person, professors will conduct their classes online, through teleconferences, or other remote means. Professors will provide any updates to published syllabi.

Expectations for faculty and staff:

The objective is to minimize the number of people coming to campus for the next three weeks, including faculty and staff, while at the same time providing appropriate support to students.

Immediate supervisors have determined which essential work functions must be conducted on campus and which ones can be conducted remotely. Whether on campus or off during this period, work should continue. This is not a vacation period. We are simply adapting our methods of support and business operations to meet this unprecedented situation. During these modified operations, we ask you to continue to be as responsive as you always are, which is the hallmark of our Pacer brand.

For those faculty and staff working remotely:

  • Email and telephone calls will be the primary means of conducting routine business. Keep your email accounts active; be sure to check your emails regularly and respond as you would via email if you were on campus. As the university is conducting modified operations, do not post an 'out-of-office' response, and if you have already done so, please turn off this function.
  • Please forward your office calls to an alternate number which you can answer remotely. If you need assistance, please contact the CSD Help Desk, (from campus, please call X4357, and if you are working remotely, please contact (803) 641-3391.) The voicemail message placed on your office phone will be picked up on this alternate phone number if you happen to be on the phone with someone else. A recommended voicemail message should say:

"Hello, and thank you for your call. Please leave a message, and I will return your call as soon as possible. To expedite assistance, please send me an e-mail at XXXX. During the governor's mandated state of emergency, this is the preferred method of conducting business.

  • As always, if you experience any challenges with Blackboard, contact the CSD After-Hours Outage Reporting at (803) 265-5266.
  • If you must come to campus to conduct essential functions, coordinate with your direct supervisor first.
  • Immediate supervisors should contact temporary employees and student employees with virtual work assignments.
  • When entering time into ITAMS and documenting hours from home, if you have any challenges, contact CSD Help Desk, (from campus, please call X4357, and if you are working remotely, please contact (803) 641-3391.)

As more information becomes available, we will share it. For updates, go to: https://www.usca.edu/covid .

Thank you again for your continued patience and flexibility.

Stay healthy,

Sandra Jordan, Ph.D.


Statement on University Operations
Campus Operations Through April 5, 2020

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All messages sent regarding the coronavirus can be found within the messages to our community below.